Basic Information

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Digital consultation

Please note this consultation is not intended to replace a doctor visit, opinion or diagnosis. This is a one-day certificate and cannot be backdated

Please note that we currently do not provide documents for requesting extensions on assignments or deferring scheduled assessments. For assistance, we recommend consulting a GP in person or contacting your institution for further advice.

We recommend consulting your education institution directly or seeking assistance from a GP in person

Digital consultation

Please note this consultation is not intended to replace a doctor visit, medical treatment, opinion or diagnosis. This is a one-day certificate and cannot be backdated

These signs may indicate serious medical conditions that require immediate attention. You must stop this questionnaire and seek urgent medical assistance. Dial 000 for emergencies.

Shin splints: Select this option only if you have a scheduled appointment with a physiotherapist or doctor and are currently waiting for it.

Migraines: Select this option only if a doctor has previously diagnosed your migraines and your current symptoms are the same as before

Mild Tension Headache: Select this option only if your headache feels like tightness or pressure around your head.

Dental pain: Select this option only if you have a scheduled dental appointment and are currently waiting for it.

You are not eligible to get a certificate online for an illness/injury that requires a consultation with a medical practitioner. Please visit your GP

You are not eligible to get a certificate online for a dental pain that lasted more than 2 days. Please see a GP or dentist to obtain your certificate.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Your symptom may indicate a more serious condition, and it’s important that you see a doctor as soon as possible. Please seek medical attention to ensure appropriate care and evaluation.

Work place injuries are covered under the Workplace Injury and Compensation Act 2013, and should be discussed with a medical practitioner in person.

A certificate can only be issued for an illness or injury that impacts the duties of the person at work

Symptoms that do not improve must be looked at by a medical practitioner. You are not eligible to get a certificate

Please go back to the previous question

Digital consultation

Please note this consultation is not intended to replace a doctor visit, medical treatment, opinion or diagnosis. This is a one-day certificate and cannot be backdated

These signs may indicate serious medical conditions that require immediate attention. You must stop this questionnaire and seek urgent medical assistance. Dial 000 for emergencies.

A carer’s leave certificate can only be issued if the person has seen or has an appointment with a healthcare professional. Please arrange an appointment.

We’re unable to issue a carer’s leave certificate online for situations outside the listed reasons. Please visit a pharmacy or see a doctor for further assistance.

If the illness or injury persists or worsens, medical attention must be sought. Please find another carer who can arrange the sick person to have a GP consultation.

A carer’s leave certificate can only be issued if you are required to care for or to support the family/household member

Payment not going through? Check your CVC and Expiry date, and make sure your account has sufficient funds before trying again.